013: Hostage to the Process
You've probably seen this EM: operates fine when policy is clear, but freezes in ambiguity. Asks permission for decisions in their scope. Seeks templates for situations requiring judgment. They're not bad people, they're just hostage to the process. And it costs more than what you think!
012: The MTTI Manifesto
Mean Time to Isolate
011: Calibrations Have a Context Collapse Problem
Note: The views and opinions expressed in this content are solely those of the author and do not necessarily reflect the official policy or position of the author’s employer. What is Context Collapse? Context collapse occurs when content intended for one audience is consumed by multiple audiences simultaneously, each
009: The Ladder of Autonomy
Understanding Task Relevant Maturity and Ladder of Autonomy
008: Complete Ownership During Incidents
There’s a constant temptation in our software engineering world to treat incidents as someone else’s problem. When your service experiences downtime because of an infra hiccup, it’s easy to say, “This is Infra's problem,” and then sit back. But if you’re the service owner,
007: Resourcefulness Is Earned
A Playbook for Mid-Level Engineers
Good reads: Mentorship
Advice on Technical Mentorship: If you're looking for practical advice on technical mentorship, John’s piece is a great resource. This article is a guide for those looking to offer technical mentorship, with practical tips on how to effectively support and guide mentees towards achieving their goals. What
005: Purposeful Vulnerability
Differentiating between TMI and Vulnerability
