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Old School Burke

leadership, osb

011: Calibrations Have a Context Collapse Problem

Note: The views and opinions expressed in this content are solely those of the author and do not necessarily reflect the official policy or position of the author’s employer. What is Context Collapse? Context collapse occurs when content intended for one audience is consumed by multiple audiences simultaneously, each

osb, Newsletter

010: Don’t Panic: Unblock yourself first

Unblocking yourself is part of the learning journey. When you get stuck, resist the temptation to type “Help!” immediately and run. Try these steps first: * Give your brain a chance to self-solve * Dive into existing docs or knowledge bases * Tinker, test, and experiment * Reach out methodically, with strong context, only

leadership, osb

009: The Ladder of Autonomy

Understanding Task Relevant Maturity and Ladder of Autonomy

009: The Ladder of Autonomy
leadership, osb

008: Complete Ownership During Incidents

There’s a constant temptation in our software engineering world to treat incidents as someone else’s problem. When your service experiences downtime because of an infra hiccup, it’s easy to say, “This is Infra's problem,” and then sit back. But if you’re the service owner,

008: Complete Ownership During Incidents
leadership, osb

007: Resourcefulness Is Earned

A Playbook for Mid-Level Engineers

007: Resourcefulness Is Earned
leadership, Newsletter

006: Building better on-call routines for engineering teams

Mentions of on-call are usually met with grumbles.

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Good reads: Mentorship

Advice on Technical Mentorship: If you're looking for practical advice on technical mentorship, John’s piece is a great resource. This article is a guide for those looking to offer technical mentorship, with practical tips on how to effectively support and guide mentees towards achieving their goals. What

Good reads: Mentorship
leadership, Newsletter

005: Purposeful Vulnerability

Differentiating between TMI and Vulnerability

005: Purposeful Vulnerability
reads-edition, Newsletter

Good reads: Rethinking On-Call

Rethinking On-Call: Compensation, Runbooks, and Sustainable Practices

reads-edition, Newsletter

Good reads: Observability and System Alerts

Featured Articles 1. What Makes a Good Alert? by Dan Slimmon Dan delves into the essentials of what constitutes a good alert, emphasizing the importance of alerts being actionable and informative. This piece is a great starting point for anyone looking to refine their alerting strategy to minimize noise and